Organisation Details

Age UK has a vision of a world in which older people flourish. The organisation aims to improve later life for everyone through information and advice, campaigns, products, training and research.

Tel: 0800 107 8977


York House, 207-221 Pentonville Road, London, N1 9UZ.

Action on Elder Abuse

AEA works to protect, and prevent the abuse of, vulnerable older adults and, by doing so, protects other adults at risk of abuse.

Tel: 020 8835 9280

Helpline: 0808 808 8141


Action on Elder Abuse, PO Box 60001, Streatham, SW16 9BY.

Adult Protection Co-ordination

Members of the Customer Access Team will help vulnerable adults who are suspected of being abused, neglected or financially abused.

Tel: 0151 934 3748

Joan Coupe (Adult Protection Co-ordinator), 7th Floor, Merton House, Stanley Road, Bootle, L20 3UU.

The Silver Line

The Silver Line is a confidential, free helpline for older people across the UK and is open every day and night of the year. Its specially-trained helpline team can offer information, friendship and advice, link callers to local groups and services, offer regular friendship calls, and protect and support older people who are suffering abuse and neglect.

Tel: 0800 470 8090


Tavis House, 1-6 Tavistock Square, London, WC1H 9NA.