Organisation Details
The Samaritans (Liverpool)

A national charity offering a 24-hour telephone Helpline for people who are suicidal or despairing, enabling them to work out, or come to terms with, their problems. The organisation also offers face-to-face counselling, phone support and an e-mail service.

www.samaritans.org

Tel: 0151 708 8888 (24hrs)

E-mail: jo@samaritans.org

25 Clarence Street, Liverpool, L3 5TN.

Befrienders International

Offering advice, information and contacts for people feeling suicidal and their friends/relatives.

www.befrienders.org

Helpline: 08457 909090

Talk Liverpool

Talk Liverpool is a free NHS Service providing a range of talking therapies for common mental health problems such as anxiety and depression and offering information and guidance from GP practices and other locations across Liverpool.

www.talkliverpool.nhs.uk

Access Sefton

Access Sefton provides help for people with anxiety, depression and other similar difficulties. The service is funded by the NHS and is free to anyone aged 16 and over who lives in Sefton and is registered with a GP. You can self-refer via the website.

Opening hours are Monday and Tuesday (8 am to 8 pm) and Wednesday to Friday (8 am to 5 pm).

www.insighthealthcare.org

Tel: 0191 217 0377

E-mail: CWP.AdminAccessSefton@nhs.net

Access Sefton, Unit 5, Stella Nova Apartment, Washington Parade, Bootle, L20 4TQ.

Compass

COMPASS was founded in 1978 by the Merseyside Churches Ecumenical Council and offers counselling and training to all adults, regardless of race, culture, gender, age, sexual orientation, religion or disability.

www.compass-counselling.org.uk

Tel: 0151 237 3993

E-mail: enquiries@compass-counselling.org.uk

COMPASS, 151 Dale Street, Liverpool, L2 2AH.

Listening Ear

Based in Halewood, Merseyside since 1992, Listening Ear is a well-established counselling and support organisation that provides therapeutic services for people aged six and upwards.

The organisation specialises in supporting children, young people and adults who have experienced loss (e.g. bereavement, divorce and family break-up) and also helps people experiencing a wide range of other issues.

www.listeningearmerseyside.org.uk

Tel: 0151 488 6648

E-mail: enquiries@listening-ear.co.uk

St Nicholas Centre, 70 Church Road, Halewood, Merseyside, L26 6LB.

Beacon Counselling Trust

Beacon Counselling Trust is a Liverpool-based counselling service offering free counselling. The service employs fully-qualified therapists with extensive experience in a wide range of personal and work-related problems, and who adhere to strict professional guidelines.

www.beaconcounsellingtrust.co.uk/private-counselling/

Tel: 0151 226 0696 or 07506 762 949

E-mail: admin@beaconcounsellingtrust.co.uk

Beacon Counselling Trust, 263 Townsend Lane, Liverpool, L13 9DG.

Maytree

Maytree aims to alleviate suffering, and help people in suicidal crisis to re-engage with life and to restore hope. The organisation provides support services which can be adapted to meet the needs of individuals.

www.maytree.org.uk

Tel: 020 7263 7070

E-mail: maytree@maytree.org.uk

72 Moray Road, Finsbury Park, London, N4 3LG.

Swan Centre

The Swan Centre, based in Sefton, is a place where women can meet in a relaxed and supportive atmosphere. It is an independent, voluntary organisation providing free, confidential counselling as well as a range of complementary therapies at reduced rates.

www.swancentresefton.co.uk/Counselling.htm

Tel: 0151 933 3292

Swan Women's Centre, Empire House, 146 Linacre Road, Litherland, Liverpool, L21 8JU.

Big White Wall

Big White Wall is an online support and recovery service for people who are stressed, anxious, low or not coping. It comprises a community of members who offer a safe and anonymous environment within which people can support and help each other to share what is troubling them. Trained professionals provide guidance and are available 24/7.

https://www.bigwhitewall.com

Tel: 0203 574 4561

E-mail: theteam@bigwhitewall.com

Big White Wall, 7th Floor, The Euston Office, Number One Euston Square, London, NW1 2FD.

Rotunda

Rotunda is a Liverpool-based service offering free counselling.

http://www.therotunda.org.uk

Tel: 0151 207 2176

E-mail: info@therotunda.org.uk

Rotunda, 109 Great Mersey Street, Kirkdale, Liverpool, L5 2PL.

Footsteps

Footsteps, based in Warrington and St Helens in the North West of England offers a free counselling service to anyone affected by someone else's drug or alcohol use.

http://footstepsforfamilies.org

Tel: (Warrington) 01925 244524 and (St. Helens) 01744 808212

E-mail via the website contact page.

The Gateway, 89 Sankey Street, Warrington, WA1 1SR.

YMCA, Central Court, North Road, St. Helens, WA10 2TJ.

PSS

PSS, which was established in 1919, delivers a wide array of services across the United Kingdom. These services fit into four key areas of work: creating homes, empowering communities, promoting wellbeing and strengthening families.

www.psspeople.com

Tel: 0151 702 5545/5545

PSS Head Office, 18 Seel Street, Liverpool, L1 4BE.

PSS also operates the Umbrella Wellbeing Centre which is based at 111 Mount Pleasant, Liverpool, L3 5TF (phone number 0151 708 0415 and email address: wellbeingcentres@pss.org.uk). The centre offers support for people living with anxiety, depression and emotional distress (this includes recovery-focused courses and creative approaches for those experiencing these challenges).

Laridae

A Liverpool-based social enterprise committed to giving people the information that they need about services, activities and help, to allow them to make decisions about their lives, health and care.

www.laridae.org.uk

Tel: 0300 777 7007

Email: ceo@laridae.org.uk

Laridae, 1st Floor, 151 Dale Street, Liverpool, L2 2AH.

Liverpool Family Services Directory

LFSDirectory is an online directory that allows you to search for services available in Liverpool, quickly and simply.

http://fsd.liverpool.gov.uk

Tel: 0800 085 2022

E-mail: via the website.

Liverpool Community Developpment Service (LCDS)

LCDS has been commissioned by Liverpool Clinical Commissioning Group (CCG) to improve the mental health outcomes of BME communities within Liverpool.

The organisation aims to tackle health inequalities and improve the mental health and wellbeing of the BME community, improve access to mental health services and improve the experience of service provision by working jointly with key mental health providers, promote resilience within the community, address language and other barriers, develop joint working between statutory and community services, highlight the importance of cultural diversity in services and practice, identify community concerns and gaps, develop innovative practice within communities and increase channels of communication between statutory and community services.

www.liverpoolcds.org

Email: info.lcds@nhs.net

Liverpool Community Development Service, Kuumba Imami, Millenium Centre, 4 Princes Road, Liverpool, L8 1TH.

British Association for Counselling and Psychotherapy (BACP)

The BACP's mission is to enable access to ethical and effective psychological therapy by setting and monitoring of standards; its vision is to work towards an emotionally healthy society.

The BACP website includes a list of counsellors in your area and a Register of Counsellors and Psychotherapists. It also explains different theoretical approaches to counselling.

www.bacp.co.uk

Tel: 01455 883300

Email: bacp@bacp.co.uk

British Association for Counselling and Psychotherapy, BACP House, 15 St. John's Business Park, Lutterworth, Leicestershire, LE17 4HB.

The Tamir Institute for Psychotherapy

The Tamir Institute for Psychotherapy is based in Tel Aviv and has had considerable success in providing a range of effective psychological treatments. These treatments, provided by qualified psychologists, can help you to deal with the difficulties you are facing, learn about yourself and live a more enjoyable life.

The psychologists at the institute will help you to select the treatment which is most appropriate for you. The Institute offers reasonably-priced therapy for individuals, groups, children and couples.

www.tipulpsychology.co.il

Tel: 00972 800 509 809

E-mail: info@tipulpsychology.co.il

The Tamir Institute for Psychotherapy, 157 Yigal Alon Street, Tel Aviv, Israel.

Mind

Mind helps people take control of their mental health by providing high-quality information and advice, and campaigning to promote and protect good mental health for everyone.

The national website is at www.mind.org.uk and Mind in Wirral operates the Fountain Project drop-in centre.

A Hearing Voices Network group meets at the Mind offices in Chester. You can find out more about the network at www.hearing-voices.org.

There is also a bi-polar self help group which meets weekly on Mondays (2-3.30 pm) at the Mind in Chester offices.

Tel: 020 8519 2122

E-mail: contact@mind.org.uk

Mind, 15-19 Broadway, Stratford, London, E15 4BQ.

Depression Alliance

Offering information and support to people in the UK who are experiencing depression.

www.depressionalliance.org

Tel: 0845 123 2320

E-mail: information@depressionalliance.org

Depression Alliance, 20 Great Dover Street, London, SE1 4LX.

rethink

The leading national mental health membership charity, working to help everyone affected by severe mental illness recover a better quality of life.

www.rethink.org

Tel: 0845 456 0455

E-mail: advice@rethink.org

Rethink Head Office, 5th Floor Royal, London House, 22-25 Finsbury Square, London EC2A 1DX.

SANE

SANE is a national, out-of-hours, telephone Helpline for anyone coping with mental illness, whether they are sufferers, carers, or concerned relatives or friends.

www.sane.org.uk

Tel: 0845 767 8000 (12 pm - 2 am every day)

E-mail: sanemail@sane.org.uk

Victim Support

Victim Support is an independent charity for victims and witnesses of crime in England and Wales. Thousands of specially-trained volunteers deliver the services and, although Victim Support works closely with the police and other parts of the criminal justice system, it is an independent charity. The organisation runs the Witness Service in every court and also runs the national Victim Supportline.

www.victimsupport.org.uk

Tel: 0151 261 1969

E-mail: liverpoolnorth@victimsupportmerseyside.org.uk

Victim Support Liverpool North, 99 Queens Road, Everton, Liverpool, Merseyside, L6 2NF.

Tel: 0151 281 1000

E-mail: allerton@victimsupportmerseyside.org.uk

Victim Support Liverpool South, Bridge Centre, Heath Road, Allerton, Liverpool, Merseyside, L19 4XR.

Am I normal?

This website has been set up for people who experience, or are worried about someone who experiences, voices or noises that others do not hear; see things that others do not; have other sensory experiences that cannot be explained; experience sounds and sights that look weird or distorted; feel paranoid or suspicious that people are out to get them; worry that a micro-chip, or something similar, has been implanted in them; feel as though their thoughts are being interfered with; worry that other people can hear their thoughts; receive personal messages from the television, radio or magazines; smell things that other people cannot smell; believe they have special powers; no longer want to mix with other people; have problems sleeping; or feel like they cannot cope.

www.aminormal.org

Tel: 0845 456 0455

E-mail: advice@rethink.org

Genius Within

The organisation works towards a future where all adults with Specific Learning Difficulties / Neuro-differences will be able to maximise their potential and work to their strengths; and where those with problems at work or in custody receive the diagnosis, coaching and support that they need.

www.geniuswithin.co.uk

Tel: 01273 890502

E-mail: via the website

The Lewes Stand, Plumpton Racecourse, Plumpton Green, East Sussex, BN7 3AL.

Bipolar UK

Supporting people affected by bipolar.

www.bipolaruk.org.uk

Tel: 0207 931 6480

E-mail: info@bipolaruk.org.uk

Bipolar UK, Victoria Charity Centre, 11 Belgrave Road, London, SW1V 1RB.

Seasonal Affective Disorder Association

The SAD Association is a voluntary organisation and registered charity which informs the public and health professions about Seasonal Affective Disorder, and supports and advises sufferers of the illness.

www.sada.org.uk

E-mail: contact@sada.org.uk

SAD Association, PO Box 989, Steyning, BN44 3HG

MENCAP

MENCAP works in partnership with people with a learning disability, supporting them to live life as they choose. The organisation's work includes: providing high-quality, flexible services that allow people to live as independently as possible in a place they choose; providing advice through our helplines and websites; and campaigning for the changes that people with a learning disability want.

www.mencap.org.uk

Tel: 0207 454 0454

E-mail: help@mencap.org.uk

Mencap, 123 Golden Lane, ,London EC1Y 0RT.

Behind the Mask Foundation

Free online counselling and peer support. The organisation offers help to people who are struggling with relationships or feeling lonely; confused about identity, gender, beliefs or sexuality; depressed, anxious, living in fear; caring for someone with a mental illness; have been through a traumatic incident and are struggling to get over it; struggling with debt; or who are being bullied/abused physically or mentally.

www.behindthemaskfoundation.com

Tel: 07854 192444

E-mail: support@behindthemaskfoundation.com

Expect Limited

Expect is a Sefton-based charity that operates a variety of services in the area designed to provide care and support for a range of service users including those with mental health problems and/or learning disabilities.

www.expect-excellence.org

Tel: 0151 257 6370

E-mail: enquiries@expect-excellence.co.uk

The British Association of Anger Management

The BAAM acts as the UK centre of expertise for all aspects of anger and conflict management. The organisation offers support, programmes and training for the general public, children and teenagers, government bodies, corporations, educational sector, personnel / H.R management, trainers, counsellors and anyone dealing with their own or another's anger.

www.angermanage.co.uk

Tel: 0345 1300 286

E-mail: info@angermanage.co.uk

BAAM, The Studio, 14 Railway Approach, East Grinstead, RH19 1BP.

Harmless

A national voluntary organisation for people who self harm through, for example, cutting, scratching, burning, bruising, throwing themselves against something that will hurt, taking overdoses of medication, inserting objects into their body or hair pulling. The organisation also supports their friends, families and professionals.

www.harmless.org.uk

E-mail: info@harmless.org.uk

Harmless, PO Box 10136, Nottingham, NG1 9HL.

Raphael Jewish Counselling Service

Raphael is a well-established counselling service whose broad-based services are available to individuals and couples in London and the Home Counties. It offers individual or couple counselling to people experiencing wide range of difficulties.

www.raphaeljewishcounselling.org

Tel: 0800 234 6236

E-mail: info@raphaeljewishcounselling.org

Asian Family Counselling Service

The AFCS is London's leading confidential counselling service for individuals, couples and families of Asian communities. It provides a culturally-sensitive marriage counselling service as well as a telephone counselling service for clients for whom it is not convenient to travel to the London office.

There is also a Birmingham branch at 1 Hampton Court, George Road, Edgbaston, Birmingham, B15 1PU.

Referrals can be made directly, or by doctors, social workers, solicitors or religious leaders. Come on your own or with your partner, whatever your marital status or your sexual orientation.

AFCS is open Monday - Friday from 9.00am to 5.00pm.

www.asianfamilycounselling.org

Tel: 020 8571 3933 or 020 8813 9714. The Birmingham number is 0121 454 1130

E-mail: afcs@btconnect.com

Karma Nirvana

Karma Nirvana is a national charity which supports all victims of honour-based abuse and forced marriage. It supports women, men and couples.

www.karmanirvana.org.uk

Tel (Helpline): 0800 5999 247

Tel (office): 0113 218 0114

Respond

Respond exists to: lessen the effect of trauma and abuse on people with learning disabilities, their families and supporters through providing psychotherapy for people with learning disabilities; advise and support staff and families; train carers and professionals; educate people with learning disabilities; influence generic services in order to make their services accessible; influence learning disability services to consider the psychological impact of living with learning disabilities; and undertake research and disseminate our findings.

www.respond.org.uk

Tel (Helpline): 0808 808 0700

E-mail: admin@respond.org.uk

Respond, 3rd Floor, 24-32 Stephenson Way, London, NW1 2HD.

Migrant Workers North West

Migrant Workers North West was set up to lead on the coordination of support to migrant workers throughout the North West of England, and to champion the fair treatment of migrant workers in the workplace.

www.migrantworkersnorthwest.org

Tel: 0161 877 6331

E-mail: info@migrantworkersnorthwest.org

Transport House, Merchants Quay, Salford M50 3SG.

The National Autistic Society

The leading UK charity for people with autism (including Asperger syndrome) and their families. It provides information, support and pioneering services, and campaigns for a better world for people with autism.

www.autism.org.uk

Tel: 0207 833 2299

E-mail: nas@nas.org.uk

393 City Road, London, EC1V 1NG.

AutAngel

AutAngel is a community interest company run by, and for, autistic people. Its aim is to empower autistic people and create opportunities for them to thrive and fulfil their potential.

www.autangel.org.uk

E-mail: info@autangel.org.uk

6 Haywood Court, Reading, Berkshire, RG1 3QF.

Ladders of Life

A Liverpool-based adult ADHD/Aspergers support group, offering help to anyone affected by ADHD or Aspergers and encouraging people to achieve their full potential through education and support. The support group meets every Thursday between 10:30 am and 3 pm.

https://www.meetup.com

(Temporary address): The Rotunda College, 107 Great Mersey Street, Liverpool, 5 2PL.

Tel: 0779 858 5656

E-mail: adhdjulie@yahoo.co.uk

The Liverpool Asperger Team

A specialist service for people with Asperger syndrome, supporting individuals with the social and communication barriers that they may face in everyday life.

www.wellbeingliverpool.org.uk

Tel: 0151 737 4800

The Liverpool Asperger Team, Mersey Care NHS Trust Community Hub, Falklands Approach, Liverpool, L11 5BS.

Dyslexia Association

Raising awareness of the evidence and effects of dyslexia, developing and encouraging services to meet the needs of dyslexic people and shaping services to meet needs.

www.bdadyslexia.org.uk

The British Dyslexia Association, 98 London Road, Reading, RG1 5AU.

Tel (National Helpline): 0845 251 9002

E-mail: helpline@bdadyslexia.org.uk

WEB Merseyside

WEB Merseyside (Women's Enterprising Breakthrough) was established by local women in 1993 and has grown from a small support network of local women into a vital community-based organisation that supports women, men and children through a variety of issues which affect many people throughout their life.

WEB aims to provide time, space and flexible support to help people regain confidence and self-esteem; opportunities to explore personal choices to support personal growth; and opportunities for skills development to enable people to get more from life.

http://webmerseyside.org/

Tel: 0151 653 3771

E-mail via the website contact page

WEB Merseyside, 176 Corporation Road, Birkenhead, Merseyside, CH41 8JQ.

The Life Rooms

The Life Rooms, established by Mersey Care NHS Foundation Trust in the former Walton Library, is a centre for learning, recovery, health and wellbeing. It provides information about physical and mental wellbeing, advice on money, housing and community services (including sessions from Liverpool City Council and many others). There is a library for health and wellbeing, learning, literature and poetry, a children's area and meeting rooms for people and community groups to use. The centre includes a free IT suite, interview areas for private, confidential support, an open area for art exhibitions or cultural activities and a café.

www.liferooms.org

Liferooms, Evered Avenue, Liverpool, L9 2AF.

Tel: 0151 478 6556

E-mail: liferooms@merseycare.nhs.uk

Creative Support

Creative Support provides person-centred social care services for people with learning disabilities, mental health and other needs. These services include supported living, supported housing, residential care, community and home support, floating support, extra-care and day services.

The organisation works with people who have a wide spectrum of needs, ranging from those who require short-term support to regain their independence to people with complex needs who require intensive support to enjoy a good quality of life.

www.creativesupport.co.uk

Tel: 0161 236 0829

E-mail: enquiries@creativesupport.co.uk

Creative Support, 5th Floor, Dale House, 35 Dale Street, Manchester, M1 2HF.

Dignity in Dying

A national organisation which campaigns to legalise assisted dying, within upfront safeguards, for terminally ill, mentally competent adults.

www.dignityindying.org.uk

Tel: 0207 479 7730

E-mail: info@dignityindying.org.uk

Dignity in Dying, 181 Oxford Street, London, W1D 2JT.

ASSIST Trauma Care

ASSIST Trauma Care offers evidence-based therapies, provided by qualified and experienced therapists, to help individuals and families, adults and children affected by trauma to recover and move on with their lives.

www.assisttraumacare.org.uk

Tel: 01788 560800

E-mail: via the website

ASSIST Trauma Care, 11, Albert Street, Rugby, CV21 2RX.

Changing Faces

Changing Faces supports people, anywhere in the UK, who have any condition or injury that affects their appearance.

www.changingfaces.org.uk

Tel: 0845 4500 275 or 0207 391 9270

E-mail: info@changingfaces.org.uk

Changing Faces, The Squire Centre, 33-37 University Street, London, WC1E 6JN.

Family Lives

Family Lives exists to transform the lives of families, support parents and create happier relationships, happier families and a stronger society. The organisation helps families with any problem or challenge that they face, using trained family support workers, both paid and volunteer, and offers on-going help via phone, online or in local communities.

www.familylives.org.uk

Tel: 0808 800 2222

E-mail via the website contact page

Family Lives, 15-17 The Broadway, Hatfield, Hertfordshire, AL9 5HZ.

Freedom from Torture

Freedom from Torture, formerly the Medical Foundation for the Care of Victims of Torture, has been working for more than 30 years to provide direct clinical services to survivors of torture who arrive in the UK, as well as striving to protect and promote their rights.

www.freedomfromtorture.org

Tel: 020 7697 7777

E-mail: via the website.

Freedom from Torture, 111 Isledon Road, Islington, London, N7 7JW.

Time to Change

Time to Change is a growing movement of people changing how we all think and act about mental health.

The movement aims to improve public attitudes and behaviour towards people with mental health problems; reduce the amount of discrimination that people with mental health problems report in their personal relationships, their social lives and at work; make it easier for people with mental health problems to challenge stigma and discrimination in their communities, in workplaces, in schools and online; and create a sustainable campaign that will continue long into the future.

www.time-to-change.org.uk

Tel: 020 8215 2356

E-mail: info@time-to-change.org.uk

Time To Change, 15-19 Broadway, London, E15 4BQ.

Charlie Waller Memorial Trust

The Trust was set up in 1997 in memory of Charlie Waller, a young man who took his own life whilst suffering from depression. Shortly after his death, his family founded the Trust in order to educate young people on the importance of staying mentally well and how to do so.

The Trust's vision is of a world where people understand, and talk openly about, depression; where young people know how to maintain wellbeing, and where the most appropriate treatment is available to everyone who needs it.

www.cwmt.org.uk

Tel: 01635 869754

E-mail via the website contact page.

First Floor, Rear Office, 32 High Street, Thatcham, Berkshire, RG19 3JD.

The Dyspraxia Foundation

The Foundation answers enquiries and disseminates information about Dyspraxia. It seeks to increase understanding of the condition, especially among health and education professionals.

http://dyspraxiafoundation.org.uk

Tel: 01462 454986

E-mail: info@dyspraxiafoundation.org.uk.

Dyspraxia Foundation, 8 West Alley, Hitchin, Herts., SG5 1EG.