Organisation Details
Young Persons Advisory Service

YPAS offers a range of services (including counselling) providing various therapeutic interventions that are designed to help young people address issues that are impacting on their mental health and emotional well-being.

The organisation also operates a support service which provides a range of services that are designed to help young people with practical issues (including various group work programmes, drop-ins and individual information, advice and guidance).

Tel: 0151 707 1025


36 Bolton Street, Liverpool, L3 5LX.


A national charity offering telephone support for children and young people in danger.

Tel: 0800 1111


Protecting children from cruelty, supporting vulnerable families, campaigning for changes to the law and raising awareness about abuse.

National Helpline: 0808 800 5000

Alder Hey Crisis Care Team

Liverpool CAMHS responds to the mental health, emotional and wellbeing needs of children, young people and their families/carers. Alder Hey Hospital also operates a dedicated Crisis Care team seven days a week (8 am to 8 pm Monday to Friday, and 10 am to 4 pm on Saturday, Sunday and all Bank Holidays).

The team offers advice, consultation and direct intervention to children and young people aged 0-18.

See FreshCAMHS for a friendly introduction to CAMHS services.

Tel: 0151 293 3577 (Professionals can contact the team by calling 0151 282 4724 (extension 4724 if calling from inside the hospital or other CAMHS Community teams).


Liverpool Early Help Directory

A range of support services for different areas of family life (including services to support young people).

Tel: 0800 085 2022


Liverpool Safeguarding Children Board (LSCB)

This section of the LSCB website is for children and young people. LSCB can help if you are being mistreated or abused by someone and you're not sure what to do, if you think another child/young person is being mistreated or abused or if you need advice or need to talk to someone.

Tel: 0151 233 0493/0510


Jacqui Taylor, LSCB Administrator, Liverpool Safeguarding Children Board (LSCB), 5th Floor, Cunard Building, Water St., Liverpool, L3 1DS.

Let's Talk About It (PREVENT)

An initiative designed to provide practical help and guidance to the public in order to stop people becoming terrorists or supporting terrorism.

Tel: 0800 789 321

Young Minds

A UK charity committed to improving the emotional wellbeing and mental health of children and young people. The organisation campaigns, conducts research and influences policy and practice. It also provides expert knowledge to professionals, parents and young people through its Parents' Helpline, online resources, training and development, outreach work and publications.

The website includes the HeadMeds section which aims to answer questions people may have about their mental health medication but may not want to ask their GP or a family about.

Tel: 0207 089 5050


Young Minds, Suite 11, Baden Place, Crosby Row, London, SE1 1YW.


A small, user-led charity which provides information about self-injury, supports people who hurt themselves, guides them towards new ways of coping and helps them to make appropriate changes in their lives, as and when they are ready.


Get Connected

A free, confidential helpline for under-25s who need help and don't know where to turn. The service is available 365 days a year; you can make contact by phone, webchat, email, text message or use its online directory (WebHelp 24/7).

Tel: 0808 808 4994

E-mail via the website.

Get Connected, PO BOX 7777, London W1A 5PD.

Merseyside Youth Asssociation

MYA provides innovative, practical and positive support services to children and young people through a wide range of early intervention and prevention services, workforce development and infrastructure support across Merseyside.

MYA also offers help through a number of specialised projects, details of which can be found on its website.

Tel: 0151 702 0700


Merseyside Youth Association, 65-67 Hanover Street, Liverpool, L1 3DY.

Conscious Caterpillars

Conscious Caterpillars aims to empower children and parents with the skills and tools of Meditation and Mindfulness to help them manage stress and emotions in a positive and healthy way whilst also helping them to relax and become happier, kinder and more compassionate with themselves and the world around them.

E-mail via the website.

Open Door Centre

A charity by young people, for young people.

Become a member (for free) to access services including therapeutic support, various activities in music and the arts, and unique training and volunteering opportunities.

Tel: 0151 639 4545

E-mail via the website.

Bloom Building, 3 Abby Close, Birkenhead, CH4 15FQ.

Young Addaction Liverpool South

Young Addaction provides a service to young people in Liverpool aged between 10 and 19 and an additional needs service for young people between the ages of 20 and 24. The organisation helps young people to become healthy by making better lifestyle choices, and supports them towards their future goals. The service is free, confidential and non-judgemental and works with young people whatever their substance issues are (including alcohol).

Tel: Liverpool Central 0151 706 7888; Liverpool North (Croxteth) 0151 546 1141; Liverpool South (Speke) 0151 541 2856


Young Addaction is located in the Toxteth Firefit Hub (the very large building on the corner of Upper Warwick Street and Windsor Street in Toxteth).

Liverpool ADHD Foundation

Service for children, young people and their families who have ADHD.

Tel: 0151 237 2661


Liverpool ADHD Foundation Head Office, 151 Dale Street, Liverpool L2 2AH.

The Hive

Wirral Youth Zone (named by young people as 'The Hive') is a purpose-built facility for the city's young people aged 8-19, and up to 25 for those with disabilities. It is located next to the new fire station on Bright Street, in the centre of Birkenhead.

Tel: 0151 705 8000


The Hive, Wirral Youth Zone, Bright Street, Birkenhead, Wirral, CH41 4EA.

Toxteth Firefit Hub

Firefit is a state-of-the-art, world class facility for young people. It provides a youth centre for sports, music, culture and diversity, designed by young people for young people, and is a place where young people can come to get healthy and have fun in a safe environment.

Tel: 0151 296 6800


Firefit Hub, 115 Upper Warwick St, Toxteth, Liverpool, L8 8HD.

ASC Inclusion

Providing social skills intervention programmes in schools and in the community. The organisation offers a range of community outreach programmes working with Adoption Service, Early Help and Family Outreach Support, providing training for SLT's, teachers, social workers and other professionals to help them understand, and meet the needs of, autists and their families.

Tel: 0151 792 6530


ASC Inclusion CIC, Speke Training Education Centre (STEC), Speke Boulevard/Evans Rd, Liverpool, L24 9HZ.

Positive Futures North Liverpool

An award winning, nationally-recognised, social enterprise charity, working to improve the life choices of children and young people.

PF aims to turn young lives around through a blended mix of personal development, education, training and mentoring via a range of one-to-one and group-based activities. Programmes include street-based weekend work, traditional/alternative sports, job clubs, schools programmes and issue-based workshops.

Tel: 0843 504 4623


Unit B1 Tetlow Way, Liverpool, L4 4QS.

The David Lewis Association

The Association helps Liverpool's disadvantaged young people to develop their personal abilities, talents and skills, providing opportunities in the workplace, encouraging new enterprise and creativity or simply giving them the confidence to believe in themselves. It offers small financial grants to help them on their way to achieving their dreams.


ADDvanced Solutions

Community-based learning, coaching and mentoring programmes and health, wellbeing and enrichment activities for families living with Neurodevelopmental conditions. The organisation aims to equip and empower parents, carers, children and young people with the skills, tools, knowledge and confidence to better recognise, understand and meet the needs of their family.

Tel: 0151 486 1788


ADDvanced Solutions Community Network, Business First Centre, 23 Goodlass Road, Speke, L24 9HJ.


Providing help, support and advice to children in care and young care leavers so that they can take control of their lives and unleash their potential. The organisation helps them to move towards becoming the person they are meant to be - towards a life well-lived.

Tel: 020 7251 3117


Become, 15-18 White Lion Street, London, N1 9PG.

Know and See

Advice, help and support for young people who feel they may be being exploited.

Tel (CSE Helpline): 116 000

NWG Network

The aim of the NWG Network is to tackle child exploitation; in particular, but not exclusively, by promoting, enabling, supporting and developing the protection of children and young people who are affected by sexual exploitation.

Tel: 01332 585371

E-mail via the website.

NWG Network Headquarters, Suite 18, Parker House, Mansfield Road, Derby, DE21 4SZ.


MindEd offers free, online education covering over 300 topics for a wide range of learners across the health, social care, education, criminal justice and community settings. The organisation aims to provide simple, clear guidance on children and young people's mental health, wellbeing and development for any adult working with children, young people and families, to help them support the development of young healthy minds.



Mermaids offers support for children and young people experiencing sexual identity issues. Their website includes links to other useful sites and sources of information.

Tel: 07020 935066 (Monday to Saturday - 3 pm till 7 pm)


BM Mermaids, London, WC1N 3XX.

One in Four UK

One in Four offers a voice to, and support for, males and females who have experienced sexual abuse and sexual violence.

Tel: 020 8697 2112


219 Bromley Road, Bellingham, Catford, SE6 2PG.


Papyrus supports suicidal young people and those who live and work with them. Although its main focus spans an age range up to 35, much of its activity is of benefit to all age groups and no one is refused help.

Confidential Helpline: 0800 068 4141


PAPYRUS, 67 Bewsey Street, Warrington, Cheshire, WA2 7JQ.

The Lucy Faithfull Foundation

The Lucy Faithfull Foundation (LFF) is the only UK-wide child protection charity dedicated solely to reducing the risk of children being sexually abused. The Foundation works with entire families that have been affected by abuse including: adult male and female sexual abusers; young people with inappropriate sexual behaviours; victims of abuse and other family members.

Tel: 01527 591922


The Lucy Faithfull Foundation, Bordesley Hall, The Holloway, Alvechurch, Birmingham, B48 7QA.

Stop It Now!

Stop it Now! believes and acts on the principle that all adults are responsible for protecting the most vulnerable in society. Children can be protected from sexual abuse if adults are aware of how abusers operate, including those who abuse via the Internet. Adults also need to feel confident about what to do if they are worried that abuse might be occurring. The aim of the Stop it Now! UK and Ireland campaign, including the Helpline, is to equip adults to protect children from sexual abuse.

Tel: 0808 1000 900


Bordesley Hall, The Holloway, Alvechurch, Birmingham, B48 7QA.

Brook Advisory Centre

There are 17 Brook Centres around the UK, offering free and confidential sexual health advice and contraception to young people under the age of 25.

Tel: 0151 207 4000


Brook Liverpool, 81 London Road, Liverpool, L3 8JA.

Barnardos Family Therapy Service

Barnardo's vision is that the lives of all children and young people should be free from poverty, abuse and discrimination.


Tel: 0151 709 0540 or 0151 707 1327

29 Upper Duke Street, Liverpool, L1 9DY.

Migdal Emunah

Migdal Emunah is a UK-based organiation which works within the Jewish community to promote family safety against perpetrators of abuse and to empower the community with the tools to protect children from abuse.


Muslim Youth Helpline

A telephone Helpline for young Muslims who want to discuss personal issues with a trained volunteer.

Tel: 0808 808 2008



Youth Access

A national membership organisation for young people's information, advice and counselling services (YIACS). Its projects and activities ensure that links are fostered and sustained between the different sectors impacting on the work of members with young people.

Tel: 0208 772 9900


Youth Access, 1-2 Taylors Yard, 67 Alderbrook Road, London, SW12 8AD.

The Mix

A UK-based charity providing free, confidential support for young people under 25 via online, social and mobile.

Tel: 0808 808 4994

E-mail via the website.

42nd Street

42nd Street is an innovative young people's mental health charity providing free and confidential services to young people who are experiencing difficulties with mental health and emotional wellbeing.

The organisation aims to engage with young people under stress, provide interventions that promote resilience and recovery, facilitate personal development, and improve awareness of the mental health needs of children and young people.

Tel: 0161 228 7321


42nd Street, The Space, 87-91 Great Ancoats Street, Manchester, M4 5AG.

Prince's Trust

The Trust supports 13 to 30 year-olds who are unemployed and those struggling at school and at risk of exclusion.

Programmes organised by the Trust give young people the practical and financial support they need to stabilise their lives. The Trust helps to develop key skills, confidence and motivation, enabling young people to move into work, education or training.

Tel: 0151 702 4810


60-62 Renshaw Street, Liverpool, L1 4EN.

National Careers Service

The National Careers Service provides information, advice and guidance to help you make decisions on learning, training and work opportunities. The service offers confidential and impartial advice. This is supported by qualified careers advisers.

Tel: 0800 100 900

E-mail via the website.

National Careers Service, PO Box 1331, Newcastle-upon-Tyne, NE99 5EB.

Career Connect

Career Connect is a charity which provides high quality, independent careers advice for young people and adults. The organisation provides a wide range of career management services, some funded by Local Authorities and schools and colleges throughout the UK.

Tel: 0800 0126 606


Greater Merseyside Career Connect Partnership, Head Office, Strand House, 21 Strand Street, Liverpool, L1 8LT.

Students Against Depression

Students Against Depression is a website offering advice, information, guidance and resources to those affected by low mood, depression and suicidal thinking. Alongside clinically-validated information and resources, it presents the experiences, strategies and advice of students themselves who are best placed to speak to their peers about how depression can be overcome.

Self-harm Support Guide

A guide, developed at Oxford University, to help parents, carers, other family members and friends cope when a young person is self-harming.

Understanding Childhood

Downloadable information sheets for families and childcare professionals to help raise emotionally-secure children.

Tel: 0207 281 8479


The Association of Child Psychotherapists, Suite 7, 19-23 Wedmore Street, London, N19 4RU.


The Mindshift app is designed to help teens and young adults cope with anxiety. It can help you change how you think about anxiety. Rather than trying to avoid anxiety, you can make an important shift and face it.


stem4 is a mental health charity which aims to improve teenage mental health by stemming commonly-occurring mental health issues at an early stage.

The organisation provides information about eating disorders, depression, anxiety, self-harm and addiction; self-help strategies; resources on issues such as school mental health policy development; useful links for further support; and a community message board. It has also produced the Calm Harm app suggests tasks to help you resist or manage the urge to self-harm.


stem4, 51 St George's Road, Wimbledon, SW19 4EA.

Sesame Street in Communities

A collection of bilingual, multi-media tools to help children and families enrich and expand their knowledge during the early years. The resources engage children and adults in everyday moments and daily routines, from teaching early maths and literacy concepts, to encouraging families to eat nutritious foods, to serious topics such as divorce and food insecurity.



Kooth is a safe, confidential and non-stigmatised way for children and young people to receive free counselling, advice and support online. Staffed by fully trained and qualified counsellors and available Monday to Friday from 12 noon until 10 pm each night, and weekends from 6 pm to 10 pm, 365 days per year, it provides a much needed confidential and instant access service for young people aged 11-25.

Kooth incorporates XenZone, an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use.

Action for Children

Action for Children works on behalf of 370,000 children, young people, parents and carers across the UK. Its mission is to do what's right, what's needed, and what works for children.

Tel: 01923 361 500


Action for Children, 3 The Boulevard, Ascot Road, Watford, WD18 8AG.

Child in Mind

Child in Mind promotes and facilitates the emotional health and well being of children and families.

The organisation works with children throughout Cheshire, Lancashire, Greater Manchester and Merseyside, utilising a variety of approaches, such as Play Therapy, Filial Therapy, Creative Arts Therapy and Attachment-Based Therapies. It works sensitively with families to find the approach that is most suited to all children's needs.

Tel: 0161 279 8430


The Lodge, 716 Liverpool Road, Peel Green, Manchester, M30 7LW.

The Hideout

A website created by Women's Aid have to help children and young people to understand domestic abuse, with information about how to take positive action.


The Social Care Institute for Excellence (SCIE) is a charity committed to helping young people. After speaking to over 80 young people to find out what they need on a challenging day and what adults and services should do differently, it has produced a website the content of which has been taken from young people's key messages on mental health.


SEND Local Offer (Liverpool)

Liverpool's local offer provides information for children and young people up to the age of 25 with special educational needs and disabilities (SEND), their parents or carers - all in one place.

On the website, you can search for services from a range of local agencies including education, health and social care, find out more about SEND reforms and keep up to date with the scope of the local offer as it develops and grows.


Tel: 0800 085 2022


Thinkuknow is an education programme from the National Crime Agency's CEOP Command. Since 2006, it has been keeping children and young people safe by providing education about sexual abuse and sexual exploitation.

Thinkuknow aims to ensure that everyone has access to this practical information - children, young people, their parents and carers and the professionals who work with them.

Tel: 0370 496 7622


Thinkuknow, Units 1-6 Citadel Place, Tinworth Street, London, SE11 5EF.

Brooks Gibbs

Brooks Gibbs is an award winning social skills educator who teaches strategies for conflict resolution. He teaches students how to make friends and also manage their perceived enemies; his Golden Rule takes advantage of the law of reciprocity and, as students learn to treat others as friends, this positive behaviour becomes the social norm.

E-mail via the website.

Brooks Gibbs, PO Box 335, Safety Harbor, FL 34695, USA.

Just for Kids Law

Just for Kids Law is a UK charity working with, and for, children and young people to hold those with power to account and fight for wider reform by providing legal representation and advice, direct advocacy and support, and campaigning to ensure children and young people in the UK have their legal rights and entitlements respected and promoted, and their voices heard and valued.

Tel: 0203 174 2279


Just for Kids Law, North London office, Unit 4D, Leroy House, 436 Essex Road, London, N1 3QP.


The National Association for Youth Justice (NAYJ) campaigns for the rights of, and justice for, children and young people in trouble with the law. Established in 1995, the organisation seeks to promote the welfare of children and young people in the Youth Justice system in England by campaigning, lobbying, publishing practice and policy papers, and providing training events and conferences.


UK Safer Internet Centre

The Centre is a partnership of three leading organisations: Childnet International, Internet Watch Foundation and SWGfL which share the mission of promoting the safe and responsible use of technology for young people.

Its three main functions are to provide advice and support to children and young people, parents and carers, schools and the children's workforce and to co-ordinate Safer Internet Day across UK; to provide support to professionals working with children and young people with online safety issues; and to provide an anonymous and safe place to report and remove child sexual abuse imagery and videos, wherever they are found in the world.

Tel: 0344 381 4772


Young People's Health Partnership

The Association for Young People's Health (AYPH) represents the interests of young people and young adults aged 10-25, focusing specifically on health inequalities. The organisation supports young people to exercise empowered and active voices; it provides advice on how policies and services can affect young people differently, particularly marginalised groups; it aims to increase understanding of good age-appropriate care for young people and why it is important; and focuses on young people's wellbeing and increasing understanding of effective prevention work.

Tel: 0207 922 7715

E-mail via the website.

Association for Young People's Health, 32-36 Loman Street, London, SE1 0EH.

Children and Young People Now

A dedicated website for professionals working with children, young people and families, focusing on childcare and early years, education, health, social care, youth justice, and youth work.

Nightstop Communities North West

Nightstop Communities North West places young people who have nowhere to stay in trained volunteers' spare rooms. Young people receive a private room, a warm meal and somewhere safe to stay for the night, while we look for a more permanent solution. Nightstop in Widnes is delivered by Nightstop Communities North West - a local homelessness charity.

Tel: 0207 939 1220


Nightstop UK, Sherborne House, 34 Decima Street, London, SE1 4QQ.

The Proud Trust

The Proud Trust is a life-saving and life-enhancing organisation that helps young people empower themselves to make a positive change for themselves and their communities. The organisation does this through youth groups, peer support, managing the LGBT Centre for Manchester, delivering training and events, campaigns, undertaking research and creating resources.

Tel: 0161 660 3347

E-mail via the website.

The Proud Trust, 49-51 Sidney Street, Manchester, M1 7HB.


BoingBoing works alongside children, young people, families and adults exposed to social disadvantage and inequality. The organisation provides opportunities to learn about resilience by running regular Resilience Fora, developing Resilience Frameworks, books and other materials, and offering training and talks on resilient approaches to life's challenges. BoingBoing is currently involved in several research projects, including some on schools-based or 'academic' resilience.

Tel: 0796 076 1266


28 Grand Crescent, Rottingdean, Brighton, BN2 7GL.


IPSEA helps children and young people with special educational needs and disabilities across England get the appropriate education, training and support to which they are entitled under the law.

Tel: 01799 582030

IPSEA, 24-26 Gold Street, Saffron Walden, CB10 1EJ.

Leadership Through Sport and Business

The organisation works to empower young people to become future business leaders. It addresses all forms of disadvantage: personal (adverse life events), socio-economic (class boundaries or lack of social capital) and practical (preparing young people for the working world).

Tel: 0203 091 1790


Horton House, Exchange Flags, Liverpool, Merseyside, L2 3YL.

Molehill Mountain

The Molehill Mountain app helps autistic people understand and self-manage anxiety. You can track your worries and the situations that trigger anxiety, get evidence-based daily tips to understand more about anxiety and feel more confident to self-manage anxiety.

Anna Freud National Centre for Children and Families

The aim of the Centre is to transform current mental health provision in the UK by improving the quality, accessibility and effectiveness of treatment.

Tel: 0207 794 2313


Anna Freud National Centre for Children and Families (Greater Manchester Site), Manchester Institute of Education, University of Manchester, Oxford Road, Manchester, M13 9PL.