Organisation Details
Young Persons Advisory Service

YPAS offers a range of services (including counselling) providing various therapeutic interventions that are designed to help young people address issues that are impacting on their mental health and emotional well-being.

The organisation also operates a support service which provides a range of services that are designed to help young people with practical issues (including various group work programmes, drop-ins and individual information, advice and guidance).

Tel: 0151 707 1025


36 Bolton Street, Liverpool, L3 5LX.

Liverpool Youth

An interactive website for the Integrated Youth and Play Service. Information about exciting activities and projects happening across Liverpool: things to do, places to go and people to talk to.

Tel: 0151 233 1189


Integrated Youth and Play Service, Fairfield Resource Centre, Sheil Road, Kensington, Liverpool, L6 3AA.


A national charity offering telephone support for children and young people in danger.

Childline also launched an app to provide counselling to young people in need of help directly through their mobile devices. Created by young people for young people, the app has been named 'For Me' to ensure that it can be discreetly installed; this means that if someone happens to see your phone they can't tell it's a Childline service. You can download the app here.

Tel: 0800 1111


Protecting children from cruelty, supporting vulnerable families, campaigning for changes to the law and raising awareness about abuse.

National Helpline: 0808 800 5000

Young Minds

A UK charity committed to improving the emotional wellbeing and mental health of children and young people. The organisation campaigns, conducts research and influences policy and practice. It also provides expert knowledge to professionals, parents and young people through its Parents' Helpline, online resources, training and development, outreach work and publications.

The website includes the HeadMeds section which aims to answer questions people may have about their mental health medication but may not want to ask their GP or a family about.

Tel: 0207 089 5050


Young Minds, Suite 11, Baden Place, Crosby Row, London, SE1 1YW.


A small, user-led charity which provides information about self-injury, supports people who hurt themselves, guides them towards new ways of coping and helps them to make appropriate changes in their lives, as and when they are ready.


The Site

An online guide to life for 16-25 year-olds in the UK, providing non-judgmental support and information on everything from sex and exam stress to debt and drugs. Emotional support is available 24 hours a day. Use the site to chat about anything you like on moderated discussion boards and live chat rooms; browse over 2000 articles and videos full of facts you can trust; read about the experiences of other young people in the True Life section; and put questions to trained advisors. The service is free and totally confidential.

Tel: 0207 250 5700

E-mail via the website contact page., YouthNet UK, First Floor, 50 Featherstone Street, London, EC1Y 8RT.

Get Connected

A free, confidential helpline for under-25s who need help and don't know where to turn. The service is available 365 days a year; you can make contact by phone, webchat, email, text message or use its online directory (WebHelp 24/7).

Tel: 0808 808 4994

E-mail via the Get Help page on the website.

Get Connected, PO BOX 7777, London W1A 5PD.

Merseyside Youth Asssociation

MYA provides innovative, practical and positive support services to children and young people through a wide range of early intervention and prevention services, workforce development and infrastructure support across Merseyside.

MYA also offers help through a number of specialised projects, details of which can be found on its website.

Tel: 0151 702 0700


Merseyside Youth Association, 65-67 Hanover Street, Liverpool, L1 3DY.

Conscious Caterpillars

Conscious Caterpillars aims to empower children and parents with the skills and tools of Meditation and Mindfulness to help them manage stress and emotions in a positive and healthy way whilst also helping them to relax and become happier, kinder and more compassionate with themselves and the world around them.

E-mail via the website contact page.

Liverpool FYI

The FYI board comprises a group of young people who help to shape and inform Liverpool Child and Adolescent Mental Health Services (CAMHS). Designed in partnership with Merseyside Youth Association and Liverpool CAMHS, the FYI website aims to make information about emotional health and wellbeing services for children and young people in Liverpool more accessible to those who need it.

Tel: 0151 702 0700


Participation, Merseyside Youth Association, The Door, 65-67 Hanover Street, Liverpool, L1 3DY.

Young Addaction Liverpool South

Young Addaction provides a service to young people in Liverpool aged between 10 and 19 and an additional needs service for young people between the ages of 20 and 24. The organisation helps young people to become healthy by making better lifestyle choices, and supports them towards their future goals. The service is free, confidential and non-judgemental and works with young people whatever their substance issues are (including alcohol).

Tel: 0800 0196 197 (Extension 2)


Young Addaction is located in the Toxteth Firefit Hub (the very large building on the corner of Upper Warwick Street and Windsor Street in Toxteth).

Liverpool ADHD Foundation

Service for children, young people and their families who have ADHD.

Tel: 0151 237 2661


Liverpool ADHD Foundation Head Office, 151 Dale Street, Liverpool L2 2AH.

The Hive

Wirral Youth Zone (named by young people as 'The Hive') is a purpose-built facility for the city's young people aged 8-19, and up to 25 for those with disabilities. It is located next to the new fire station on Bright Street, in the centre of Birkenhead.

Tel: 0151 705 8000


The Hive, Wirral Youth Zone, Bright Street, Birkenhead, Wirral, CH41 4EA.

Toxteth Firefit Hub

Firefit is a state-of-the-art, world class facility for young people. It provides a youth centre for sports, music, culture and diversity, designed by young people for young people, and is a place where young people can come to get healthy and have fun in a safe environment.

Tel: 0151 296 6800


Firefit Hub, 115 Upper Warwick St, Toxteth, Liverpool, L8 8HD.

FOCUS Liverpool

Support in Liverpool and the surrounding areas for families with children with autism. Parents and volunteers can receive training, impartial advice and support to start their own ABA programme or career, whilst also giving the children a 12-week taster into ABA (Applied Behaviour Analysis).

Tel: Hayley on 0789 422 6541, Claire on 07841 347 369 or Elise on 07841 347 369


Lister Steps Nursery, Lister Drive, Tuebrook, Liverpool, L13 7HH.

Positive Futures North Liverpool

An award winning, nationally-recognised, social enterprise charity, working to improve the life choices of children and young people.

PF aims to turn young lives around through a blended mix of personal development, education, training and mentoring via a range of one-to-one and group-based activities. Programmes include street-based weekend work, traditional/alternative sports, job clubs, schools programmes and issue-based workshops.

Tel: 0843 504 4623

E-mail: info@positive

Unit B1 Tetlow Way, Liverpool, L4 4QS.

ADDvanced Solutions

Community-based learning, coaching and mentoring programmes and health, wellbeing and enrichment activities for families living with Neurodevelopmental conditions. The organisation aims to equip and empower parents, carers, children and young people with the skills, tools, knowledge and confidence to better recognise, understand and meet the needs of their family.

Tel: 0151 486 1788


ADDvanced Solutions Community Network, Business First Centre, 23 Goodlass Road, Speke, L24 9HJ.


An award-winning charity dedicated to preventing male suicide. Men in the UK, of any age, who feel down or in crisis can access support via the CALM helpline, webchat and website The organisation challenges a culture that discourages men from seeking help when they need it; pushes for changes in policy and practice so that suicide is better prevented; and supports those bereaved by suicide.

Tel (Helpline): 0800 58 58 58

Listen To My Story

A Merseyside-wide campaign to raise awareness of child sexual exploitation (CSE) and to educate our communities about the signs and vulnerabilities of CSE.


Self-help for teenagers, info for parents and mentors.


Providing help, support and advice to children in care and young care leavers so that they can take control of their lives and unleash their potential. The organisation helps them to move towards becoming the person they are meant to be - towards a life well-lived.

Tel: 020 7251 3117


Become, 15-18 White Lion Street, London, N1 9PG.

Your Teenager

Helping parents and carers to handle teenage behaviour and build positive relationships.

Contact the organisation by adding comments at the end of relevant articles on the website.

Know and See

Advice, help and support for young people who feel they may be being exploited.

Tel (CSE Helpline): 116 000

NWG Network

The aim of the NWG Network is to tackle child exploitation; in particular, but not exclusively, by promoting, enabling, supporting and developing the protection of children and young people who are affected by sexual exploitation.

Tel: 01332 585371

E-mail via the website contact page.

NWG Network Headquarters, Suite 18, Parker House, Mansfield Road, Derby, DE21 4SZ.


MindEd offers free, online education covering over 300 topics for a wide range of learners across the health, social care, education, criminal justice and community settings. The organisation aims to provide simple, clear guidance on children and young people's mental health, wellbeing and development for any adult working with children, young people and families, to help them support the development of young healthy minds.



Mermaids offers support for children and young people experiencing sexual identity issues. Their website includes links to other useful sites and sources of information.

Tel: 07020 935066 (Monday to Saturday - 3 pm till 7 pm)


BM Mermaids, London, WC1N 3XX.

One in Four UK

One in Four offers a voice to, and support for, males and females who have experienced sexual abuse and sexual violence.

Tel: 020 8697 2112


219 Bromley Road, Bellingham, Catford, SE6 2PG.


Investing in young people's futures has been the business of KPMS since its inception in 2003. They are dedicated to creating positive outcomes for young people and offer high quality care and accommodation located in quiet residential areas, providing a secure homely environment to safeguard young people without smothering their need for independence.

Tel: 0870 626 0296



Papyrus supports suicidal young people and those who live and work with them. Although its main focus spans an age range up to 35, much of its activity is of benefit to all age groups and no one is refused help.

Confidential Helpline: 0800 068 4141


PAPYRUS, 67 Bewsey Street, Warrington, Cheshire, WA2 7JQ.

The Lucy Faithfull Foundation

The Lucy Faithfull Foundation (LFF) is the only UK-wide child protection charity dedicated solely to reducing the risk of children being sexually abused. The Foundation works with entire families that have been affected by abuse including: adult male and female sexual abusers; young people with inappropriate sexual behaviours; victims of abuse and other family members.

Tel: 01527 591922


The Lucy Faithfull Foundation, Bordesley Hall, The Holloway, Alvechurch, Birmingham, B48 7QA.

Stop It Now!

Stop it Now! believes and acts on the principle that all adults are responsible for protecting the most vulnerable in society. Children can be protected from sexual abuse if adults are aware of how abusers operate, including those who abuse via the Internet. Adults also need to feel confident about what to do if they are worried that abuse might be occurring. The aim of the Stop it Now! UK and Ireland campaign, including the Helpline, is to equip adults to protect children from sexual abuse.

Tel: 0808 1000 900


Bordesley Hall, The Holloway, Alvechurch, Birmingham, B48 7QA.

Brook Advisory Centre

There are 17 Brook Centres around the UK, offering free and confidential sexual health advice and contraception to young people under the age of 25.

Tel: 0151 207 4000


Brook Liverpool, 81 London Road, Liverpool, L3 8JA.

Tomorrow's People

An organisation dedicated to helping young people, the long-term unemployed, people with health-related issues, offenders and ex-offenders in Merseyside.


Tel: 0151 703 0630

Barnardos Family Therapy Service

Barnardo's vision is that the lives of all children and young people should be free from poverty, abuse and discrimination.


Tel: 0151 709 0540 or 0151 707 1327

29 Upper Duke Street, Liverpool, L1 9DY.

Migdal Emunah

Migdal Emunah is a UK-based organiation which works within the Jewish community to promote family safety against perpetrators of abuse and to empower the community with the tools to protect children from abuse.


Muslim Youth Helpline

A telephone Helpline for young Muslims who want to discuss personal issues with a trained volunteer.

Tel: 0808 808 2008



Youth Access

A national membership organisation for young people's information, advice and counselling services (YIACS). Its projects and activities ensure that links are fostered and sustained between the different sectors impacting on the work of members with young people.

Tel: 0208 772 9900


Youth Access, 1-2 Taylors Yard, 67 Alderbrook Road, London, SW12 8AD.

The Mix

A UK-based charity providing free, confidential support for young people under 25 via online, social and mobile.

Tel: 0808 808 4994

E-mail via the website contact page.

Prince's Trust

The Trust supports 13 to 30 year-olds who are unemployed and those struggling at school and at risk of exclusion.

Programmes organised by the Trust give young people the practical and financial support they need to stabilise their lives. The Trust helps to develop key skills, confidence and motivation, enabling young people to move into work, education or training.

Tel: 0151 702 4810


60-62 Renshaw Street, Liverpool, L1 4EN.

National Careers Service

The National Careers Service provides information, advice and guidance to help you make decisions on learning, training and work opportunities. The service offers confidential and impartial advice. This is supported by qualified careers advisers.

Tel: 0800 100 900

E-mail via contact page on website.

National Careers Service, PO Box 1331, Newcastle-upon-Tyne, NE99 5EB.

Career Connect

Career Connect is a charity which provides high quality, independent careers advice for young people and adults. The organisation provides a wide range of career management services, some funded by Local Authorities and schools and colleges throughout the UK.

Tel: 0800 0126 606


Greater Merseyside Career Connect Partnership, Head Office, Strand House, 21 Strand Street, Liverpool, L1 8LT.

Students Against Depression

Students Against Depression is a website offering advice, information, guidance and resources to those affected by low mood, depression and suicidal thinking. Alongside clinically-validated information and resources, it presents the experiences, strategies and advice of students themselves who are best placed to speak to their peers about how depression can be overcome.

Self-harm Support Guide

A guide, developed at Oxford University, to help parents, carers, other family members and friends cope when a young person is self-harming.

Understanding Childhood

Downloadable information sheets for families and childcare professionals to help raise emotionally-secure children.

Tel: 0207 281 8479


The Association of Child Psychotherapists, Suite 7, 19-23 Wedmore Street, London, N19 4RU.


The Mindshift app is designed to help teens and young adults cope with anxiety. It can help you change how you think about anxiety. Rather than trying to avoid anxiety, you can make an important shift and face it.


stem4 is a mental health charity which aims to improve teenage mental health by stemming commonly-occurring mental health issues at an early stage.

The organisation provides information about eating disorders, depression, anxiety, self-harm and addiction; self-help strategies; resources on issues such as school mental health policy development; useful links for further support; and a community message board. It has also produced the Calm Harm app suggests tasks to help you resist or manage the urge to self-harm.

Tel: 0780 288 3597


stem4, Connect House, 133-137 Alexandra Road, London, SW19 7JY.

Sesame Street in Communities

A collection of bilingual, multi-media tools to help children and families enrich and expand their knowledge during the early years. The resources engage children and adults in everyday moments and daily routines, from teaching early maths and literacy concepts, to encouraging families to eat nutritious foods, to serious topics such as divorce and food insecurity.


The Children's Freedom Project

A Liverpool-based voluntary organisation working with children and young people whose lives have been affected in some way by the issues related to domestic violence. Thep project aims to develop an approach that enables children and young people to seek support when they find themselves having to cope with domestic violence situations.


The Hideout

A website created by Women's Aid have to help children and young people to understand domestic abuse, with information about how to take positive action.


The Social Care Institute for Excellence (SCIE) is a charity committed to helping young people. After speaking to over 80 young people to find out what they need on a challenging day and what adults and services should do differently, it has produced a website the content of which has been taken from young people's key messages on mental health.


Brooks Gibbs

Brooks Gibbs is an award winning social skills educator who teaches strategies for conflict resolution. He teaches students how to make friends and also manage their perceived enemies; his Golden Rule takes advantage of the law of reciprocity and, as students learn to treat others as friends, this positive behaviour becomes the social norm.

E-mail via the website contact page.

Brooks Gibbs, PO Box 335, Safety Harbor, FL 34695, USA.


The National Association for Youth Justice (NAYJ) campaigns for the rights of, and justice for, children and young people in trouble with the law. Established in 1995, the organisation seeks to promote the welfare of children and young people in the Youth Justice system in England by campaigning, lobbying, publishing practice and policy papers, and providing training events and conferences.



Oyoty is a personal, robotic assistant for young children online which helps them be more aware, secure and private online, and to engage positively with digital media. Ototy delivers contextual education and help to children through an advanced user interface (chat-bot).

Young People's Health Partnership

The Association for Young People's Health (AYPH) represents the interests of young people and young adults aged 10-25, focusing specifically on health inequalities. The organisation supports young people to exercise empowered and active voices; it provides advice on how policies and services can affect young people differently, particularly marginalised groups; it aims to increase understanding of good age-appropriate care for young people and why it is important; and focuses on young people's wellbeing and increasing understanding of effective prevention work.

Tel: 0207 922 7715

E-mail via the website contact page.

Association for Young People's Health, 32-36 Loman Street, London, SE1 0EH.

Anna Freud National Centre for Children and Families

The aim of the Centre is to transform current mental health provision in the UK by improving the quality, accessibility and effectiveness of treatment.

Tel: 0207 794 2313


Anna Freud National Centre for Children and Families (Greater Manchester Site), Manchester Institute of Education, University of Manchester, Oxford Road, Manchester, M13 9PL.